Shipping & Policies

Welcome

Nicole Heitzman Art & Photography is operated by the artist herself, Nicole Heitzman. CUSTOM PAINTINGS & PHOTOGRAPHY are available! For questions, contact Nicole via the Etsy "Conversations" link or the "Request a special order" button.

Payments

All payments must be made before items are shipped or picked up. Tax is included where necessary.

Shipping

Shipping is based on size, weight & packing methods. If you should need items combined for shipping or adjusted to receive an item by a certain deadline, please contact Nicole for available options. For questions, contact Nicole via Etsy's link to "Conversations" or the "Request a special order" button.

Refunds

Due to the nature that many items are custom order there will be no refunds on those purchases. It is not possible to resell most custom items. Refunds are only made if the artist deems it necessary.

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